Betbaji Privacy Policy

HOW WE PROTECT YOU

Six Ways Betbaji Keeps Your Data Safe

Privacy isn't an afterthought at Betbaji — it's built into how the platform works.

End-to-End Encryption

Every connection between your device and Betbaji is protected by SSL/TLS encryption. This means your login credentials, payment details, and personal information are encrypted in transit and cannot be intercepted by third parties. The padlock in your browser confirms this protection is active every time you visit Betbaji.

Secure Data Storage

Your data is stored on secure servers with restricted access. Only authorised Betbaji staff who need your data to perform their job can access it. Servers are protected by firewalls, intrusion detection systems, and regular security audits. Passwords are stored as hashed values — even Betbaji staff cannot see your actual password.

No Data Selling

Betbaji does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used solely to operate your account, process transactions, verify your identity, and improve the Betbaji platform. This is a firm commitment, not a conditional one.

Your Rights Over Your Data

You have the right to access the personal data Betbaji holds about you, request corrections to inaccurate data, and request deletion of your data subject to legal retention requirements. To exercise any of these rights, contact our support team via live chat or email. We will respond to all data requests within 30 days.

Transparent Cookie Use

Betbaji uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We do not use cookies to track you across other websites or serve you targeted advertising. You can manage cookie settings through your browser at any time without affecting your ability to use Betbaji.

Breach Notification

In the unlikely event of a data breach that affects your personal information, Betbaji will notify you promptly via the contact details registered to your account. We will explain what happened, what data was affected, and what steps we are taking to address it. Transparency in the event of a security incident is something we take seriously.

1. Introduction 2. Data We Collect 3. How We Use Your Data 4. Data Sharing 5. Cookies and Tracking 6. Data Retention 7. Your Rights 8. Security Measures 9. Children's Privacy 10. Changes to This Policy 11. Contact Us

1 Introduction

This Privacy Policy explains how Betbaji collects, uses, stores, and protects the personal data of players who use the Betbaji platform — including the website at betbaji.club and the Betbaji Android app. By registering an account on Betbaji, you acknowledge that you have read and understood this policy.

Betbaji is committed to handling your personal data responsibly. We collect only what we need, use it only for the purposes described in this policy, and protect it with industry-standard security measures. We do not sell your data, and we do not share it with third parties except in the limited circumstances described in Section 4.

This policy applies to all users of the Betbaji platform regardless of how they access it. If you have questions about anything in this policy, contact our support team before using the platform.

This Privacy Policy was last updated in January 2025. We will notify registered players of any significant changes via their registered contact details.

2 Data We Collect

Betbaji collects personal data in two ways: information you provide directly when registering and using the platform, and information collected automatically when you interact with the platform.

Information you provide directly includes:

Your full name and date of birth
Your mobile phone number (used for bKash, Nagad, or Rocket transactions)
Your email address (if provided)
Identity documents submitted for verification (national ID, passport, or birth certificate)
Your chosen username and password (stored as a hashed value)
Any communications you send to Betbaji support

Information collected automatically when you use the platform includes:

Your IP address and approximate geographic location
Device type, operating system, and browser version
Pages visited, games played, and time spent on the platform
Transaction history including deposits, withdrawals, and game results
Session data and login timestamps

Betbaji does not collect or store full payment card numbers. All financial transactions are processed through bKash, Nagad, and Rocket — Betbaji only receives confirmation of a successful transaction, not your full mobile banking credentials.

The table below summarises the main categories of data Betbaji collects and the legal basis for collecting each:

Data Category	Purpose	Legal Basis
Name and date of birth	Age verification and account identity	Legal obligation / Contract
Mobile number	Account login, payment processing, support	Contract performance
Identity documents	KYC verification and fraud prevention	Legal obligation
Transaction history	Account management and dispute resolution	Contract performance / Legal obligation
Device and IP data	Security monitoring and fraud detection	Legitimate interest
Usage and game data	Platform improvement and responsible gaming	Legitimate interest

3 How We Use Your Data

Betbaji uses the personal data we collect for the following purposes:

To create and manage your Betbaji account
To verify your identity and age in compliance with our responsible gaming obligations
To process deposits and withdrawals through bKash, Nagad, and Rocket
To provide customer support and respond to your queries
To detect and prevent fraud, money laundering, and other prohibited activities
To monitor for responsible gaming concerns and apply protective measures where needed
To send you important account notifications such as deposit confirmations and withdrawal updates
To improve the Betbaji platform based on how players use it
To comply with legal and regulatory obligations

Betbaji does not use your personal data for unsolicited marketing unless you have explicitly opted in to receive promotional communications. You can opt out of marketing messages at any time by contacting support.

We only use your data for what we said we would. If we ever want to use it for a new purpose, we will update this policy and notify you before doing so.

4 Data Sharing

Betbaji does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances:

Payment processors: We share the minimum necessary information with bKash, Nagad, and Rocket to process your transactions. These providers have their own privacy policies governing how they handle your data.
Identity verification services: If we use a third-party KYC provider to verify your identity documents, your submitted documents may be processed by that provider under strict confidentiality agreements.
Legal and regulatory authorities: Betbaji may be required to disclose your data to law enforcement or regulatory bodies if required by law. We will only do so to the extent legally required.
Fraud prevention: In cases of suspected fraud or money laundering, we may share relevant data with fraud prevention agencies or law enforcement.

Any third party that receives your data from Betbaji is required to handle it securely and use it only for the specific purpose for which it was shared. Betbaji does not permit third parties to use your data for their own marketing purposes.

5 Cookies and Tracking

Betbaji uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. Here is a breakdown of the types of cookies we use:

Essential cookies: Required for the platform to function. These keep you logged in during your session and remember your language and display preferences. You cannot disable these without affecting your ability to use Betbaji.
Analytics cookies: Help us understand which pages and games are most popular, how long players spend on the platform, and where technical issues occur. This data is aggregated and anonymised — it does not identify you personally.
Security cookies: Used to detect suspicious login activity and protect your account from unauthorised access.

Betbaji does not use advertising cookies or tracking pixels that follow you across other websites. You can manage or delete cookies through your browser settings at any time. Deleting essential cookies will log you out of your Betbaji session.

We use cookies to make Betbaji work better for you — not to track you around the internet or sell your browsing habits to advertisers.

6 Data Retention

Betbaji retains your personal data for as long as your account is active and for a period after account closure as required by law. Specifically:

Account registration data is retained for the lifetime of your account plus 5 years after closure.
Transaction records are retained for 7 years to comply with financial record-keeping requirements.
Identity verification documents are retained for 5 years after account closure.
Support communications are retained for 3 years.
Technical logs (IP addresses, session data) are retained for 12 months.

After the applicable retention period, your data is securely deleted or anonymised so it can no longer be linked to you. If you request account deletion, we will delete or anonymise your data as soon as legally permitted, and confirm this to you in writing.

7 Your Rights

As a Betbaji player, you have the following rights over your personal data:

Right of access: You can request a copy of the personal data Betbaji holds about you at any time.
Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it.
Right to erasure: You can request that we delete your personal data, subject to our legal retention obligations.
Right to restrict processing: You can ask us to limit how we use your data in certain circumstances.
Right to object: You can object to our use of your data for purposes based on legitimate interest, including analytics.
Right to withdraw consent: Where we rely on your consent to process data (such as for marketing), you can withdraw that consent at any time.

To exercise any of these rights, contact our support team via live chat on the platform or by email at [email protected]. We will respond to all data rights requests within 30 days.

8 Security Measures

Betbaji takes the security of your personal data seriously. The technical and organisational measures we have in place include:

SSL/TLS encryption for all data transmitted between your device and our servers
Hashed password storage — your actual password is never stored in readable form
Firewall protection and intrusion detection systems on all servers
Regular security audits and vulnerability assessments
Strict access controls — only authorised staff can access personal data, and only when necessary
Two-factor authentication options for account login
Automated monitoring for unusual account activity

While Betbaji takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

9 Children's Privacy

Betbaji is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a player is under 18, their account will be closed immediately, all funds will be forfeited, and any personal data collected will be deleted as soon as legally permitted.

If you believe a minor has registered an account on Betbaji, please contact our support team immediately at [email protected] and we will investigate and take action promptly.

For more information on our age verification process and responsible gaming tools, visit our Responsible Gaming page.

10 Changes to This Policy

Betbaji may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the law, or improvements to our data practices. When we make significant changes, we will notify registered players via the mobile number or email address associated with their account.

The updated policy will always be available on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically. Your continued use of the Betbaji platform after any update constitutes your acceptance of the revised policy.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how Betbaji handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

You can reach us via live chat on the Betbaji platform, or by email at: [email protected]

For related policies, see our Terms and Conditions, Responsible Gaming page, and FAQ.

Your Data at a Glance